Free shipping in Canada on orders over CA$300
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Product Care
Each All Blues piece is handcrafted and requires delicate handling. All products are made from recycled sterling silver, which can oxidize over time by exposure to the air and substances from the skin. To prevent the jewellery from oxidizing, we recommend you to store the product inside the accompanied jewellery pouch when not worn. In case of heavy oxidation, please use reducing agent (silver polishing cloth or a silver sparkle bath) to clean the piece, which should be stocked at most local goldsmiths.
Shipping
Free standard shipping on orders over CA$300 in Canada (thresholds vary by country).
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Delivery
Orders ship within 1 business day (order before 12 PM ET). Standard delivery: 1-3 business days in Québec and Ontario, 3-6 elsewhere in Canada, 1-3 to the US, 2-4 to the UK, 3-5 to Europe.
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Returns
Items can be returned within 14 days of receiving your order. For an exchange, please contact our customer care team. Sale items discounted at 30% off or more, Life & Objects items and earrings are final sale and cannot be returned. Customers in the EU and the UK keep their legal 14-day right of withdrawal. Please visit our returns page for additional details on eligibility, timelines and how to process your return.