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WARRANTY

All WANT Les Essentiels products bought from our website, or an authorized retailer, are under a 1-year warranty. Thus, any manufacturing defects that occur within 1 year of receiving your product are covered. Should a manufacturing defect occur, please contact customer service by clicking here. Any damage to the product caused by regular wear and tear or improper care is not covered under this policy. 

PRODUCT CARE - GENERAL ADVICE

  • Do not overload your leather goods.
  • Avoid exposing your leather goods to humidity, direct sources of heat or sun.
  • Prevent any contact with chemicals, alcohol and greasy substances.
  • Avoid contact with rough or abrasive materials.
  • Store your bag in its cotton dust bag.
  • Take specific care of light-colored leather goods to avoid stains, as it is difficult to clean.
  • Take specific care of suede or nubuck leather goods to avoid color transfer.
  • Avoid prolonged and repeated contacts or frictions with different colors, especially lighter colors.

 SMOOTH LEATHER

  • A clean, non-abrasive soft cloth can be used to dust off your leather goods. For grainy leather, you can use a soft brush.
  • If your leather bag is dirty, you can use a clean, non-abrasive soft cloth with a gentle soap and water to spot to clean it: dab the area with the cloth and let it air dry.
  • In case of stains, please go see a leather specialist. 

DELICATE LEATHER 
(Suede, nubuck, lamb and vegetable tanned leathers)

  • A clean, non-abrasive soft cloth can be used to dust off your leather goods. For grainy leather, you can use a soft brush.
  • In case of stains, please go see a leather specialist.

ITALIAN NYLON

  • A clean, non-abrasive soft cloth can be used to dust off your Italian nylon goods.
  • A gentle soap and water can be used to spot clean.
  • A clean sponge can be used in case of stains: dab the area and let it air dry.
  • In case of stains, please go see a cleaning specialist.

ECONYL® NYLON 

    • A clean, non-abrasive soft cloth can be used to dust off your Econyl® nylon goods.
    • A gentle soap and water can be used to spot clean.
    • A clean sponge can be used in case of stains: dab the area and let it air dry.
    • In case of stains, please go see a cleaning specialist.

    ORGANIC COTTON

    • A gentle soap and water can be used to spot clean your organic cotton goods.
    • A clean sponge can be used in case of stains: dab the area and let it air dry.
    • In case of stains, please go see a cleaning specialist.
    • It is normal for Organic Cotton products to experience discoloration over their lifetime of use, due to the lack of synthetic materials or chemical treatments. Avoid contact with water and excessive contact with direct sunlight to minimize discoloration.

    International Distributors

    EUROPE
    Sadiath Alimath Agency
    Email: contact@sadiathalimathagency.com
    Tel: +33 6 88 08 28 01

    USA
    FOUNDERS
    Email: todd@foundersny.com
    Tel: +1 917 251 9617