Free shipping in Canada on orders over CA$300
ABOUT US
Product Care
Please be aware that gold plated products are just that, plated. This means that the base is of sterling silver, plated with a thick layer of 18ct gold. We cannot guarantee how long the gold layer will be in impeccable condition, as it depends on how it is worn and handled. Avoid direct contact with water and chemical products e.g. soap and perfume.
Shipping
Free standard shipping on orders over CA$300 in Canada (thresholds vary by country).
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Delivery
Orders ship within 1 business day (order before 12 PM ET). Standard delivery: 1-3 business days in Québec and Ontario, 3-6 elsewhere in Canada, 1-3 to the US, 2-4 to the UK, 3-5 to Europe.
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Returns
Items can be returned within 14 days of receiving your order. For an exchange, please contact our customer care team. Sale items discounted at 30% off or more, Life & Objects items and earrings are final sale and cannot be returned. Customers in the EU and the UK keep their legal 14-day right of withdrawal. Please visit our returns page for additional details on eligibility, timelines and how to process your return.