Orders are processed Monday to Friday (excluding holidays) and may take up to 2 business days to process the orders before shipment. The estimated time for delivery on the cart & checkout page does not consider these order processing days. Please add the additional 2 business days to best estimate your date of order delivery. Should you require your order in a short timeframe, please choose the expedited (Express) shipping method, or feel free to contact customer care to find the most suitable delivery service for your needs.
All orders are shipped from either the WANT Les Essentiels’ warehouse located in Montreal, Quebec, Canada or from one of our store locations.
WANT Les Essentiels uses DHL or FedEx to ship all online orders or returns. These options heavily depend on what country the package is being shipped to.
Shipping Restrictions
At this time we do not offer delivery to PO boxes, or APO/FPO.
How do I determine the shipping charges on my order?
Exact shipping charges are calculated at the time of checkout and will depend on the shipping location and service chosen.
When will my order ship?
We ship orders Monday through Friday. We do not ship on Saturdays, Sundays or the following holidays:
Canada – Christmas Day, Boxing Day, New Year’s Day, Good Friday, Canada Day, Labour Day, Thanksgiving
USA - Christmas Day, Boxing Day, New Year’s Day, Good Friday, Independence Day, Labour Day, Thanksgiving
International – Christmas Day, Boxing Day, New Year’s Day, Good Friday, Canada Day, US Independence Day, Labour Day, Canadian Thanksgiving, American Thanksgiving
We do our best to ensure your order is delivered to you as quickly as possible. However, wantlesessentiels.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
How long does delivery take?
Orders placed after 11AM ET will be shipped the following business day. Ground services take, on average, 4-8 business days. Express service will take, on average, 2-3 business days.
Should you require your order as a rush, please feel free to contact the customer care to best assist you and ensure you choose the correct method of shipping.
