WARRANTY

All WANT Les Essentiels products bought from our website, or an authorized retailer, are under a 1-year warranty. Thus, any manufacturing defects that occur within 1 year of receiving your product are covered. Should a manufacturing defect occur, please contact customer service by clicking here. Any damage to the product caused by regular wear and tear or improper care is not covered under this policy. 

Product care plays a large role in the practice of conscious consumption and is crucial to extending the life cycle of a product. Our items are designed for longevity and, if properly cared for, can last a lifetime.

PRODUCT CARE - GENERAL ADVICE

• Keep your WANT Les Essentiels products away from light to prevent them from fading.
• When storing your WANT Les Essentiels products, place padding inside to best maintain their original shape.
• If your WANT Les Essentiels products have gotten wet in the rain, place tissue paper inside and let them dry away from any sources of heat.

 SMOOTH AND GRAINED LEATHER

• Leather is naturally resistant to rain, so it is not necessary to apply a waterproof spray to your leather items. Regular maintenance with wax or balm is what keeps leather waterproof and maintains its shine.
• A clean, non-abrasive soft cloth or a soft brush can be used to dust off your leather goods.
• If your leather bag is dirty, you can use a clean, non-abrasive soft cloth with water to clean it: dab the area with the cloth and let it air dry.
• In case of stains, please go see a leather specialist. 
  
  

SUEDE AND NUBUCK 

• Before the first use of your Suede or Nubuck Leather item, apply a Waterproofing Spray to protect it against rain and stains.
• Shake and spray evenly from a distance of 20 cm, then let it dry for a few hours.
• For continuous protection, we recommend applying this spray every ten uses of your item.
• A clean, non-abrasive soft cloth or a soft brush can be used to dust off your leather goods.
• If your leather bag is dirty, you can use a clean, non-abrasive soft cloth with water to clean it: dab the area with the cloth and let it air dry.
• In case of stains, please go see a leather specialist. 

Suede and Nubuck Leather are delicate materials: therefore, avoid wearing your shoes, bags, and leather accessories in rainy weather or situations where you might stain them.

TEXTILES

• Before the first use of your Textile item, apply a Waterproofing Spray to protect it against rain and stains.
• Shake and spray evenly from a distance of 20 cm, then let it dry for a few hours.
• For continuous protection, we recommend applying this spray every ten uses of your item.
• A clean, non-abrasive soft cloth or a soft brush can be used to dust off your Textile goods.
• If your Textile item is dirty, you can use a clean, non-abrasive soft cloth with water to clean it: dab the area with the cloth and let it air dry.
• In case of stains, please go see a cleaning specialist.